PwC’s latest industry synopsis offers some of the bleeding obvious, but also a few gems that I think companies are perhaps not too aware of.
The clincher for me is in the following excerpt:
Management guru Clay Christensen has convincingly demonstrated how disruptive innovations in various industries have dismantled the prevailing business model, by enabling new players to target the least profitable customer segments and gradually move upstream until they can satisfy the demands of every customer – at which point the old business model collapses.
Pharma is currently undergoing just such a period of disruptive innovation. By 2020, most medicines will be paid for on the basis of the results they deliver – and since many factors influence outcomes, this means that it will have to move into the health management space, both to preserve the value of its products and to avoid being sidelined by new players.
Indeed there is some partnering occurring. we are seeing pharma team up with devices groups and enlist all sorts of health-related technology companies.
The report mentions that several companies have already attempted to create disease management offerings, but met with no success. It highlights the shift towards outcomes measurement and personalized medicine.
My personal view is the following:
The ‘disruptive innovation’ will ultimately be consumer driven. Already consumers are trying to take control of their health related information and better measure the success of their treatments. In the same way that doctors will increasingly become partners in managing health (moving away from dictating treatments), industry will have to learn how to partner with patients.
Therefore the obvious next question is how industry, and particularly drug companies, can begin to partner with consumers? The answer, to me, is that the greatest asset pharma companies have is access to the drug-related information people need. Pharma’s greatest value in the chain of treatment is not in R+D, clinical trials, or health technology assessment – it is ultimately that as managers of the treatment-related information, it is in the best position to decide how a drug or other treatment can be used.
If they can link this knowledge to individuals health data then they can superceed other players.
To do this pharma needs to begin looking at information systems that will allow them to measure individual patient outcomes and provide adaptive feedback. It may require investment in the EHR space and other technologies such as mobile apps.
There are some barriers to dealing directly with consumers, more in countries like Australia than in the USA. This is then the first step – understand how this collaboration is going to work and what other players we need to engage to make it work.
For another synopsis of the PwC publication see FiercePharma.
Filed under: consumers, Healthcare Management, pharmaceuticals | Tagged: 2020, personalized medicine, pharma future, PwC | Leave a comment »